High-trust enquiries, handled with precision
Jewellery chat is high-stakes: designs, making charges, “aaj ka gold rate?”, custom orders. Vyapnova answers what's safely in your catalogue and policies, captures showroom-visit bookings and quote requests — and leaves rates, valuations, and negotiations to you.
What chat looks like today
The messages are the business — and answering them competes with doing the work.
Design enquiries around the clock
A post travels and the DMs fill with “price?” and “is this available in 18k?” — each one a serious buyer if answered.
Some answers must be exact
Rates move daily and valuations are sensitive. Generic auto-replies are worse than silence here.
Store visits arranged loosely
“Aaunga Sunday ko” in a chat thread isn't a plan — and serious customers deserve better than a surprised counter.
One exchange, handled
Answers come from your own catalogue and policies — requests wait for your confirmation.
Catalogue facts answered; the rate-sensitive part is routed to the jeweller as a quote request.
How Vyapnova works for jewellers
Every outcome becomes a structured request in one inbox — you confirm, the business stays yours.
Catalogue questions answered carefully
Designs, collections, metal options, making-charge policy, hallmarking — answered from what you approve for the catalogue, nothing more.
Showroom visits as bookings
Serious buyers book a visit — day, time, what they want to see — captured as an appointment request your store confirms.
Custom & quote requests to you
Custom designs, exchanges, and anything involving today's rate become quote requests with the details collected — the number always comes from you.
Works across Instagram, WhatsApp, and your website — in your customer's language, 97+ of them. Vyapnova never touches the money.
Asked by businesses like yours
Will it quote gold rates or valuations?
No — rates move and valuations are yours to give. The agent answers catalogue and policy questions, and turns rate-sensitive asks into quote requests you answer personally.
Can customers book a showroom visit?
Yes — day, time, and what they want to see are captured as an appointment request your store confirms, so serious buyers arrive expected.
Is this safe for a trust-heavy business?
It only says what you've approved — your catalogue, your policies — asks when unsure, and hands over to your team the moment a conversation needs a person. You can take over any chat, anytime.
Your customers are already messaging. Answer every one.
Join the waitlist — onboarding opens in waves, and waitlist members get their first month of the basic plan free.