Empowering the next million businesses to turn every customer conversation into growth.
Vyapnova is an omnichannel conversational-commerce platform that turns customer DMs into sales — in every language customers actually shop in. Built from India, for the world.
Give every business a teammate that never sleeps — selling and supporting.
Across India and far beyond, millions of merchants run real businesses out of their inbox — selling sarees, sneakers, cakes and consultations through Instagram and WhatsApp DMs. The intent is there. The reply, too often, isn't.
Vyapnova answers instantly, in the customer's own language, grounded in the merchant's catalogue — and steps aside the moment a human should take over. One agent, every channel, working every conversation.
A buyer who messages at 11pm doesn't wait. The first store to answer usually wins the sale. Speed isn't a vanity metric here — it's the whole game.
Half the world sells in DMs. The tools were built for someone else.
Chat tools assume tidy English and one language per customer. Most of the world doesn't buy like that.
A boutique in Jaipur, a taquería in Mexico City, a home baker in Bengaluru, a perfume shop in Dubai — a customer sees the ad, likes a post, or simply finds the brand, and the next tap is a DM. “ye available hai?”, “¿cuánto cuesta?”, “كم السعر؟”, “ಬೆಲೆ ಎಷ್ಟು?” — switching languages mid-sentence, expecting an answer now.
But the owner is asleep, busy on the shop floor, or buried under a hundred other messages. The reply comes an hour late, in the wrong language, or never. The buyer scrolls to the next store. That gap — multiplied across millions of merchants — is billions in lost sales every year.
Vyapnova closes that gap. We built an agent that replies in seconds, in the customer's language, using the merchant's real prices and policies — and knows when to hand off to a human. A conversational-commerce platform for the buying that already happens in chat — proven in the hardest market first.
What we believe.
Merchants first
Every decision starts with the shop owner replying to DMs at midnight. If it doesn't help them sell, it doesn't ship.
Speak every language
Buyers type in Hinglish, Tamil, Spanish, Arabic and more. We meet customers in their words — not flattened into English.
Trust by design
The agent answers only from the merchant's catalogue, never invents prices, and hands off to a human the moment it should.
Ship relentlessly
We build from India for the world — shipping in days, listening to real merchants, and earning their trust with every reply.
Turn your DMs into business.
One agent across Instagram, WhatsApp and your website — your invite arrives when your wave opens.