Prescription orders, handled with pharmacist control
Customers already send prescription photos on WhatsApp and ask “ye medicine hai kya?”. Vyapnova answers store facts — availability from your list, timings, delivery areas — and files each prescription as an order request for your pharmacist's review. It gives no medical guidance. Ever.
What chat looks like today
The messages are the business — and answering them competes with doing the work.
Prescriptions arrive as photos
They sit unread in WhatsApp while the counter serves the queue — and the customer calls a rival pharmacy.
Availability asked all day
“Stock mein hai?” for a thousand items, answered while billing.
This vertical has hard lines
Substitutes, dosages, and Rx rules are pharmacist decisions. Automation without those lines is a liability.
One exchange, handled
Answers come from your own catalogue and policies — requests wait for your confirmation.
The prescription goes to the pharmacist for review — the agent never dispenses, substitutes, or advises.
How Vyapnova works for pharmacies & chemists
Every outcome becomes a structured request in one inbox — you confirm, the business stays yours.
Store facts answered
Timings, delivery areas, general availability from the stock list you maintain — the questions that don't need a pharmacist.
Prescriptions as order requests
The prescription photo and delivery details are captured as an order request — your pharmacist reviews, decides, and confirms every single one.
Hard lines, built in
No dosage guidance, no substitutes, no advice — anything beyond store facts goes straight to the pharmacist.
Works across Instagram, WhatsApp, and your website — in your customer's language, 97+ of them. Vyapnova never touches the money.
Asked by businesses like yours
Does the agent ever give medicine advice or suggest substitutes?
Never. It answers store facts and files prescription orders for your pharmacist's review. Dosages, substitutes, and Rx decisions are pharmacist-only, structurally.
Who approves prescription orders?
Your pharmacist, every time. The agent captures the prescription and details as a request; nothing is confirmed or dispensed without your review.
Is health-related chat data protected?
Conversations are encrypted, isolated to your store, never used to train AI models, and erasable per customer — see our Privacy and Security pages for specifics.
Your customers are already messaging. Answer every one.
Join the waitlist — onboarding opens in waves, and waitlist members get their first month of the basic plan free.