Eye tests booked, frames answered
“Ye frame kitne ka?”, “eye test free hai?”, “blue-cut lens ka price?” — Vyapnova answers from your catalogue and lens price list, books eye-test appointments, and captures orders — while your optometrist stays with the patient in the chair.
What chat looks like today
The messages are the business — and answering them competes with doing the work.
Frame photos, price questions
Customers screenshot frames from your Instagram and ask prices one DM at a time.
Lens options confuse everyone
Blue-cut, progressive, anti-glare, index — explained from scratch in every conversation.
Eye tests need scheduling
The optometrist's chair either queues up or sits empty — chat promises don't make a timetable.
One exchange, handled
Answers come from your own catalogue and policies — requests wait for your confirmation.
Frame and lens prices from the store's lists; the eye test goes in as an appointment request.
How Vyapnova works for opticians & eyewear
Every outcome becomes a structured request in one inbox — you confirm, the business stays yours.
Frames & lenses answered
Frame prices, lens options and price ranges, offers — answered from the catalogue and lists you maintain.
Eye tests as appointments
Preferred day and time captured as an appointment request — the chair gets a schedule.
Orders & status as requests
Frame + lens orders and “bane ki nahi?” status checks become structured requests instead of counter interruptions.
Works across Instagram, WhatsApp, and your website — in your customer's language, 97+ of them. Vyapnova never touches the money.
Asked by businesses like yours
Can it recommend lens powers or diagnose?
No — power comes from an eye test with your optometrist. The agent answers products and prices and books the test.
Customers send frame screenshots. Does that work?
Yes — if the frame is in your catalogue, it identifies and quotes it; if not, it brings your team in rather than guessing.
What about order-ready notifications?
Status questions become structured requests your counter answers once — and with order tracking connected, ready-status can be answered directly.
Your customers are already messaging. Answer every one.
Join the waitlist — onboarding opens in waves, and waitlist members get their first month of the basic plan free.