Appointment requests handled with care
Patients message for timings, fees, and appointments — and expect a careful answer. Vyapnova replies only from the information you provide, captures appointment requests for your front desk to confirm, and brings a human in the moment a conversation needs one.
What chat looks like today
The messages are the business — and answering them competes with doing the work.
The phone queue moved to chat
Timings, fees, “is the doctor in today?” — the front desk answers the same questions in chat while patients wait at the counter.
Appointment requests get buried
A message asking for Tuesday morning scrolls away under twenty others, and the patient books elsewhere.
Chat needs extra care here
A wrong or casual answer isn't acceptable in a clinic. Automation only works if it knows exactly where to stop.
One exchange, handled
Answers come from your own catalogue and policies — requests wait for your confirmation.
Facts come from the clinic's own information; anything medical goes straight to a person.
How Vyapnova works for clinics & wellness
Every outcome becomes a structured request in one inbox — you confirm, the business stays yours.
Practical questions, answered precisely
Consultation timings, fees, services offered, directions — answered from the information you set, never improvised.
Appointment requests for the front desk
Preferred day, time, and service are captured as an appointment request; your desk confirms against the actual schedule.
Human handoff, by design
Anything beyond practical information — symptoms, advice, urgency — is escalated to your team immediately. The agent gives no medical guidance.
Works across Instagram, WhatsApp, and your website — in your customer's language, 97+ of them. Vyapnova never touches the money.
Asked by businesses like yours
Will it try to answer medical questions?
No. It answers practical questions — timings, fees, services, location — from what you provide, and escalates anything resembling medical advice or urgency to your team immediately.
Who confirms the appointment?
Your front desk. The agent captures the request with the patient's preferred day and time; confirmation always comes from you against your real schedule.
Is patient chat data handled responsibly?
Conversations are encrypted, isolated per practice, never used to train AI models, and removable per customer — see our Security and Privacy pages for exactly how data is handled.
Your customers are already messaging. Answer every one.
Join the waitlist — onboarding opens in waves, and waitlist members get their first month of the basic plan free.