Conversational commerce that turns chats into business
Vyapnova responds to customers in their own language to sell, support and engage — and turns every conversation into structured requests, leads and demand intelligence. Instagram, WhatsApp and your website are channels you connect.
A platform for commerce that already happens in chat.
Half the world buys in DMs and messaging apps. Vyapnova is built for that reality: language-native conversations that produce business outcomes and intelligence — not a bot that only fires canned replies.
Sell, support and engage — in their language
Customers get automatic responses in the language they typed — English, Hinglish, Tamil, Arabic, Spanish and 97+ more — grounded in your catalogue and policies, never inventing prices or promises.
Commerce outcomes, not just chat threads
Orders, bookings, appointments, quotes and enquiries become structured work you confirm. The conversation does not die in the inbox scroll.
Chat intelligence built in
Leads, requests auto-categorised by type, and demand radar from unmet asks — so chats also teach you what to stock, price and prioritise. See chat intelligence.
Channels are connectors
Connect Instagram, WhatsApp or your website. One platform, one inbox. The product is conversational commerce — not a single-channel autoresponder.
Merchant control. Official channel rails.
Built on Meta's official Instagram Messaging and WhatsApp Business Platform APIs. You connect through Meta's own login. You confirm requests. Vyapnova does not take payments — by design.
Read more on security & trust, multilingual commerce, or where pricing stands.
Common questions.
What is Vyapnova?
Vyapnova is a conversational commerce platform. It automatically responds to customers in their own language to sell, support and engage, and generates business intelligence from chats — leads, requests auto-categorised by type, and demand radar. Instagram, WhatsApp and the merchant's website are channels it can connect to.
How is this different from a chatbot that only auto-replies?
Auto-replies are only one layer. Vyapnova is built for commerce outcomes: knowledge-grounded selling and support, structured requests the merchant confirms, lead capture, and demand signals from unmet asks — across the channels customers already use.
Which channels can it connect to?
Vyapnova can connect to Instagram (Messaging), WhatsApp Business Platform, and an embeddable website widget. One platform, one inbox — channels are connectors, not the product itself.
Does Vyapnova take payments?
Not yet — by design. It captures the order or booking with the details you need; you collect payment the way you already do (COD, your UPI, your checkout link). Vyapnova never touches the money.
Join the waitlist for early access.
Wave onboarding — your invite arrives by email when your wave opens.